Privacy Policy

Zillion Design Limited ("we", "us", "our") is a digital design and marketing agency registered in England and Wales. Company number: 17463487.

Registered office and business address: 11 Mallet Crescent, Bolton, BL1 5TQ. We are the data controller for personal information collected through this website.

• Contact details you provide, such as name, business name, email and phone number.
• Project information you share with us in an enquiry or brief.
• Correspondence between you and our team.
• Technical information such as IP address, browser type and device information.
• Analytics information, where you have consented to analytics cookies.

When you submit an enquiry we collect the details you enter so we can respond, prepare a proposal where relevant and keep a record of the conversation. Fields marked optional can be left blank, including budget information.

Materials you share for a project — brand assets, copy, customer information, access credentials — are used solely to deliver the agreed work, and are handled confidentially.

Our hosting provider ([HOSTING PROVIDER]) processes limited technical information such as IP address and request logs, which is necessary to deliver the website securely and to detect abuse.

Where you consent to analytics cookies, our analytics provider ([ANALYTICS PROVIDER]) helps us understand how pages are used so we can improve them. Analytics remains disabled until you allow it.

• To respond to enquiries and provide quotes or proposals.
• To deliver and support the services we have agreed with you.
• To manage invoicing, records and business administration.
• To improve our website, services and communications.
• To send marketing updates where you have opted in.

• Contractual necessity — to take steps at your request before entering a contract and to perform a contract with you.
• Legitimate interests — to operate, secure and improve our business and website, balanced against your rights.
• Consent — for non-essential cookies and marketing communications.
• Legal obligation — to meet tax, accounting and other legal duties.

Where we rely on consent you may withdraw it at any time — by using the Cookie Preferences link in the footer, by using the unsubscribe link in any marketing email, or by emailing support@zilliondesign.co.uk. Withdrawing consent does not affect processing carried out before withdrawal.

We keep enquiry information for as long as needed to respond and for a reasonable period afterwards, client records for the duration of the engagement plus any period required by law (including tax records), and marketing contacts until you unsubscribe.

Some providers may process data outside the UK. Where that happens we rely on an appropriate safeguard such as UK adequacy regulations or the International Data Transfer Agreement/Addendum.

We use appropriate technical and organisational measures, including encrypted connections, access controls and limiting access to information on a need-to-know basis. No method of transmission over the internet is completely secure.

• Access to the personal information we hold about you.
• Rectification of inaccurate or incomplete information.
• Erasure of information in certain circumstances.
• Restriction of processing in certain circumstances.
• Objection to processing based on legitimate interests or to direct marketing.
• Data portability for information you provided to us.
• Withdrawal of consent at any time.

Please contact us first at support@zilliondesign.co.uk so we can try to resolve the issue. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Privacy enquiries: support@zilliondesign.co.uk. General enquiries: info@zilliondesign.co.uk. Post: 11 Mallet Crescent, Bolton, BL1 5TQ.

We may update this policy to reflect changes to our services, providers or legal obligations. The effective and last updated dates at the top of this page show the current version.